ISPnet maintenance Thu-Fri, Nov 14-15, 2013 - 7 Teleport Drive, Staten Island

[Bob Tinkelman]

We have begun work on the scheduled maintenane.




> ISPnet will be performing maintenance on some of our equipment at
> the Telehouse data center at 7 Teleport Drive, Staten Island.

> The planned maintenance window is from 10 PM Thursday to 2 AM
> Friday, local time.

> This work should affect only those ISPnet customers who have
> equipment colocated at that site.

> ISPnet is in the process of upgrading equipment and, during the
> window, certain routers and switches will be moved (or their
> functions will be moved) to new cabinets.

> The two major items being moved are:
> 	gw1.nycrnybb.ispnet.net
>    and	switch1.nycrnybb.ispnet.net

> Both boxes will be off the net for a large portion of the
> scheduled window.

> ISPnet operates redundant sets of equipment at this data center
> and, to a large extent, this will make this work transparent to
> most customers.

> For example, the functions of the gw1 router should be handled,
> automatically by gw2, located in a different cabinet not involved
> in the night's work.

> Most ISPnet customers at the site are dual-connected, with cross-
> connects to two ISPnet switches (switch1 and switch2) located in
> different cabinets.  Only switch1 is involved in the scheduled
> work.

> Dual-connected customers should see no service interruptions.
> However, during the window, they will be operating in an
> unprotected mode.

> Similary there will be no visible effect for single-connected
> customers with cross-connects to switch2.

> Customers with a single cross-connect to switch1 will receive a
> separate email with additional information specific to their
> services.

> If you have any questions please do not hesitate to contact me
> directly.
> --
> Bob Tinkelman          <bob at tink.com>
> ISPnet, Inc.    http://www.ispnet.net
> +1 (718) 464-4747  office
> +1 (800) 806-NETS  toll free