ISPnet mantenance window, Dec 14, midnight-2:00 AM EST - Staten Island

[Bob Tinkelman]

The maintenance work will start, as scheduled, at
midnight (in approximately 12 minutes).

--
Bob Tinkelman          <bob at tink.com>
ISPnet, Inc.    http://www.ispnet.net
+1 (718) 464-4747  office
+1 (800) 806-NETS  toll free




> ISPnet has scheduled a two-hour maintenance window for this
> coming Saturday/Sunday overnight:

> Start:  00:00 AM EST, Sun, December 14, 2014 End:    02:00
> AM EST, Sun, December 14, 2014

> The work will be at the ISPNET POP at Telehouse, 7 Teleport
> Drive, Staten Island, NY, and should affect only  ISPnet
> customers that have equipment colocated at that site.

> Most ISPnet customers at this site are dual-connected, with
> two cross-connects to ISPnet.  Our expectation is that
> these customers will be impacted minimally, with (at most)
> a quick transition from one cross-connect to the other.

> Customers with only a single cross-connect to ISPnet will
> see a service interruption lasting from less than a minute
> to up to fifteen minutes.


> The purpose of the maintenance work is to replace switching
> equipment and optical modules that are used on a 10Gig link
> between our Staten Island POP and our POP at 85 Tenth Ave,
> Manhattan.

> We maintain two sets of equipment at the site for redundancy.
> Our monitoring systems indicate that there are problems with
> the equipment currently serving as the backup for this link.
> We will be replacing a member of one switch stack and, as a
> precaution, the optical modules associated with the circuit
> in both stacks.


> We regret any inconvenience caused but decided that this
> work is necessary to preserve network reliability.


> If you are a tenant of Telehouse in Staten Island with a
> single connection to ISPnet and would like to upgrade to
> dual-connection, please let us know as soon as possible.
> There should be time to make this change before the
> scheduled maintenance.  There are no ISPnet fees associated
> with this upgrade.  Depending on your lease agreement with
> Telehouse, there may be one-time and/or recurring Telehouse
> charges.

> --
> Bob Tinkelman          <bob at tink.com>
> ISPnet, Inc.    http://www.ispnet.net
> +1 (718) 464-4747  office
> +1 (800) 806-NETS  toll free