Web browsing performance problems

[Bob Tinkelman]

ISPnet received reports from multiple customers yesterday about
problems accessing certain web sites.  For some sites, pages came
up very slowly, and for other sites, not at all.

We identified a common aspect to the problem pages, namely that
they had content hosted by Edgecast, a large Content Delivery
Network.

ISPnet has a direct peering connection to Edgecast in New York
which, as part of our troubleshooting, we shut down late last
night, forcing traffice between ISPnet and Edgecast to take a
slightly longer route, but without noticable improvement.

We also opened a ticket with Edgecast, last night, requesting
help.  They didn't have high level staff available to persue the
problem until very recently (07:30 AM, Pacific).

We are working on this problem and will send additional messages
as we get more information.

--
Bob Tinkelman          <bob at tink.com>
ISPnet, Inc.    http://www.ispnet.net
+1 (718) 464-4747  office
+1 (800) 806-NETS  toll free