[ispnet-announce] Scheduled maintenance affecting ISPnet customers at Telehouse, 7 Teleport Drive, Staten Island, Friday, June 2, 2017

[Bob Tinkelman]

Service has been down for multiple customers at 7 Teleport Drive
since approximately 6:10 this evening.

Service was interrupted, as expected, on one of our primary links
to the site.

Unfortuntaely, there is a problem with one of our fall-back links.

We are working to find and fix this problem.

We realize service is still down to some customers and will
continue to work on the problem.


I'll post again when we have something to report.

--
Bob Tinkelman          <bob at tink.com>
ISPnet, Inc.    http://www.ispnet.net
+1 (718) 464-4747  office
+1 (800) 806-NETS  toll free







> We received notice that the fiber relocation work originally
> planned for tonight is being postponed and is currently
> scheduled for next week:

> 	Friday, June 9, 18:00-23:00 (Eastern)

> --
> Bob Tinkelman          <bob at tink.com>
> ISPnet, Inc.    http://www.ispnet.net
> +1 (718) 464-4747  office
> +1 (800) 806-NETS  toll free



> > ISPnet has received notification of planned maintenance work
> > that will affect ISPnet's primary link into 7 Teleport Drive
> > on Friday, June 2, 2017.

> > The work involves the relocation of fiber that runs over the
> > Gothals Bridge, which is under reconstruction.

> > The carrier announced a 5 hour window, starting at 18:00 EDT.

> > While ISPnet has a fall-back circuit in place, our customers
> > at the site may experience a number of issues during the
> > window:

> >    o  Routing instabilities during transitions between
> >       primary and fall-back circuits.

> >    o  Decreases in performance due to congestion over
> >       fall-back paths.

> >    o  Complete loss of service in the event of any
> >       additional (unrelated) circuit or equipment
> >       failure while we are operating without fallback.

> > ISPnet will have staff on site for the duration of the work,
> > and we will do our best to minimize impact on our customers.

> > --
> > Bob Tinkelman          <bob at tink.com>
> > ISPnet, Inc.    http://www.ispnet.net
> > +1 (718) 464-4747  office
> > +1 (800) 806-NETS  toll free