[ispnet-announce] Scheduled maintenance affecting ISPnet customers at Telehouse, 7 Teleport Drive, Staten Island, Friday, June 2, 2017

Bob Tinkelman bob at tink.com
Sat Jun 10 01:02:37 EDT 2017


Service was restored on our primary link into 7 Teleport Drive,
Staten Island, at 23:56 Friday night.  We have been monitoring
network operation and, for the past hour, have seen no problems.

Light levels on our dark fiber links into the building are either
unchanged or have improved slightly from pre-outage levels.

Tests show no packet loss on any of our links and hae no indication
in our log files of any problems.

If any of our Staten Island customers do not see their service as
sompletely restored, please contact ISPnet immediately.
--
Bob Tinkelman          <bob at tink.com>
ISPnet, Inc.    http://www.ispnet.net
+1 (718) 464-4747  office
+1 (800) 806-NETS  toll free




Over the coming week, we will try to diagnose the problem that
prevented our secondary fall-back path from picking up the load.

In addition, we will be continuing in our long term project to
improve the geographic diersity of our fiber routes, to reduce
the chances of a single event from impacting multiple circuits.


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