From bob at tink.com  Fri May 26 10:41:35 2017
From: bob at tink.com (Bob Tinkelman)
Date: Fri, 26 May 2017 10:41:35 -0400 (EDT)
Subject: [ispnet-announce] Scheduled maintenance affecting ISPnet customers
 at Telehouse, 7 Teleport Drive, Staten Island, Friday, June 2, 2017
Message-ID: <01QESLN2U88G8X4WM0@queens.tink.com>

ISPnet has received notification of planned maintenance work
that will affect ISPnet's primary link into 7 Teleport Drive
on Friday, June 2, 2017.

The work involves the relocation of fiber that runs over the
Gothals Bridge, which is under reconstruction.

The carrier announced a 5 hour window, starting at 18:00 EDT.

While ISPnet has a fall-back circuit in place, our customers
at the site may experience a number of issues during the
window:

   o  Routing instabilities during transitions between
      primary and fall-back circuits.

   o  Decreases in performance due to congestion over
      fall-back paths.

   o  Complete loss of service in the event of any
      additional (unrelated) circuit or equipment
      failure while we are operating without fallback.

ISPnet will have staff on site for the duration of the work,
and we will do our best to minimize impact on our customers.

--
Bob Tinkelman          <bob at tink.com>
ISPnet, Inc.    http://www.ispnet.net
+1 (718) 464-4747  office
+1 (800) 806-NETS  toll free

From bob at tink.com  Tue May 30 06:18:02 2017
From: bob at tink.com (Bob Tinkelman)
Date: Tue, 30 May 2017 06:18:02 -0400 (EDT)
Subject: [ispnet-announce] Emergency maintenance affecting ISPnet customers
 at Telehouse, 7 Teleport Drive, Staten Island, Tuesday, May 30, 2017
Message-ID: <01QEXXLUE1XG8X45Z2@queens.tink.com>

We will be performing an emergency reload of one of two ISPnet
redundant customer-aggregation switches at the Telehouse data
center at 7 Teleport Drive, Staten Island, NY.

The work is scheduled for a window starting at 06:45 AM Eastern,
today, 30-May-2017, and ending a half hour later.

Only those ISPnet customers with equipment located at that site
will be affected.

Most of these customers are dual-connected, with cross-connects
to both primary ISPnet custmoer-aggregation switches. 

If you are dual-connected, there will likely be only one very
brief period (less than a minute) during which you may experience
some packet loss at some time during the announced window.

If you are singly-connected to ISPnet, then your service may be
interrupted for up to 5 minutes.

We appologize in advance for the inconveniences this causes.

If you see problems outside this service window, please report
them immediately to ISPnet.
--
Bob Tinkelman          <bob at tink.com>
ISPnet, Inc.    http://www.ispnet.net
+1 (718) 464-4747  office
+1 (800) 806-NETS  toll free

From bob at tink.com  Tue May 30 07:15:43 2017
From: bob at tink.com (Bob Tinkelman)
Date: Tue, 30 May 2017 07:15:43 -0400 (EDT)
Subject: [ispnet-announce] Emergency maintenance affecting ISPnet
 customers at Telehouse, 7 Teleport Drive, Staten Island, Tuesday, May 30,
 2017
In-Reply-To: "My own message dated Tue, 30 May 2017 06:18:02 -0400 (EDT)"
 <01QEXXLUE1XG8X45Z2@queens.tink.com>
Message-ID: <01QEXZ9EJFHY8X45Z2@queens.tink.com>

All work scheduled for this maintenance window has been completed.
--
Bob Tinkelman          <bob at tink.com>
ISPnet, Inc.    http://www.ispnet.net
+1 (718) 464-4747  office
+1 (800) 806-NETS  toll free